Errors Guide

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Suspended by Google Play Store because it is giving Applovin SDK error

when you have this message:

  • Policy Declaration – Data Safety Section: Device Or Other IDs Data Type – Device Or Other IDs (some common examples may include Advertising ID, Android ID, IMEI, BSSID, MAC address)
  • So you have to do the same with these steps in the image and then publish the application for review.

The file “obj\Debug\android\bin\packaged_resources” does not exist.

  • From Visual Studio go to "Tools -> Android -> Android SDK Manager". Once that opens, look in the “Extra’s” folder for “Android Support Library”. Make sure you have that checked, and if you do, make sure you have the latest. Update if necessary. Also, be sure you have installed all the SDKs from Android version 5.0 tell version 12 once you have selected all the APIs press on Install button, then accept terms.
  • After you are sure that you installed everything that you need and the problem still exists Copy your DeepSound folder to a small path like D://DeepSound or C://DeepSound then open the solution and build the application, the path must be small and not long

“java.exe” exited with code 1.

  • Right-click on Project >> Click on Android properties >> Click on Android Option >> Select Advanced Button >> Set Java Max Heap Size to 3G (or less if needed 1G)

“java.exe” exited with code 2.

  • You have the wrong information and authentication for your key
  • Or you Uncheck the checkbox from your project properties page and rebuild your application (This suggestion is not recommended)

Facing a lot of errors in code

Dear customer, there is no syntax error at all in our code. If you are seeing errors, then that means the visual studio IntelliSense is not working properly. So the fix for that will be, to try clean and rebuild. If it did not work then, please delete the bin and obj folders. close visual studio and relaunch the VS. And give it some time and then do a clean rebuild. If it did not work, then please delete the current version. Restart your laptop, download the new version extract it on the desktop and then try to open it and give it some time to restore PKGs. And then try to rebuild it. Visual studio intelligence will start working.

This purchase code is used on the different domain names.

As a buyer of our item, you are allowed to use the item only on one domain, so if you have one license of the item, you can use it on one domain, not more.
If you need to use it on the second domain you will need to buy a new license for it.

I don’t use the old domain anymore so what’s next?

If your old domain is not used anymore, or you want to change the old domain to a new one you need to ask our support team for “Domain Update” by opening a new ticket and writing the new domain and the old domain and the purchase code, and our support team will take a look and update it for you as soon as they reach your ticket.

For information and assistance, you can contact us to submit a ticket.

Bypass the SSL Error

There are few things to do when you get the SSL error on your app
  • Be sure you didn’t add HTTPS:// in your domain URL if it basically doesn’t support the SSL when you generated the cert key the first time. if it’s added by mistake then regenerate the cert key and add your domain as below: http://mywebsite.com without the SSL. so basically don’t write HTTPS:// if your website is HTTP://
  • Try to go to set these 2 variables to true in DeepSound >> AppSettings.cs

Change Connection Type

Right-click on Project >> Click on Android properties >> Click on Android Option >> Select Advanced Button and set the connection type as below

HTTPClient Implementation SSL/TLS Implementation Server
Android
Native TLS 1.2+
This should be the Default
Default
Default (Native TLS 1.2+)
This should be the Secondery
Managed
Managed TLS 1.0+
This is the last option you have

You should build the app and run it on each connection type and check if it works.

Host Server

Go To Your Host Control Panel

  1. Click the Cloudflare icon, located in the Domains section of your control panel.
  2. Click the Disable button to disable Cloudflare. EX: For Blue Host / EX: For Hostgator
  3. Disable your Mod-security on your Host server totally and don’t use it.
Note

If the problem still exists that means your main host is using a cloud system which prevents the application to connect to your website over SSL.

  1. Be sure you are not using a cloud host server or your mode-security is enabled you may need to contact your host provider to disable it totally for you.
  2. Change your host to a normal Host VPS or Detected server >> We recommend you to use the UltaHost.com Server which is 100% compatible with our application >> UltaHost

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